The Agreements
Effective Date: April 16, 2025
Welcome to EcoCultura.eco By accessing or using our website, you agree to be bound by these Agreements. Please read them carefully.
1. Purpose
EcoCultura.eco offers eco-conscious products aimed at promoting sustainable living, including items like compost bins, bamboo toothbrushes, rain harvesters and garden products.
2. Use of Our Website
You agree to use our website responsibly and not for any unlawful purpose. Unauthorized use may result in termination of access.
3. Product Information
We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content are error-free.
4. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of EcoCultura.eco and protected by applicable laws.
5. Limitation of Liability
Eccofy.org is not liable for any damages arising from the use of our website or products.
6. Governing Law
These Agreements are governed by the laws of the State of Arizona, United States.
Privacy Statement
Effective Date: April 16, 2025
Your privacy is important to us. This statement outlines how we collect, use, and protect your personal information.
1. Information We Collect:
Personal Information: Name, email address, shipping address, payment details
Usage Data: Pages visited, time spent on pages, clicks
2. How We Use Your Information:
To process and fulfill orders
To communicate with you about your order
To send newsletters and promotional materials (with your consent)
To improve our website and services
3. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
Service providers (e.g., payment processors, shipping companies)
Legal authorities if required by law
4. Cookies and Tracking
Our website uses cookies to enhance user experience. These may include:
Essential cookies for website functionality
Analytical cookies to understand website usage
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures to protect your information.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent for data processing
To exercise these rights, please contact us at eccoculturr@gmail.com.
Return & Refund Commitments
Effective Date: April 16, 2025
Thank you for your purchase. We hope you are happy with your order. If you are not completely satisfied for any reason, you may return it to us for a full refund, store credit, or exchange, subject to the terms below.
RETURNS
All returns must be postmarked within twenty (20) days of the purchase date. All returned items must be in new, unused condition, with all original tags, labels, and packaging intact.
RETURN PROCESS
To initiate a return, please email our customer service team at ecoculturr@gmail.com with your order number and reason for return.
Once your return is approved, please securely package the item in its original packaging and mail it to:
Eco Cultura, LLC
Attn: Returns – Order #
428 S Railroad Ave
Tucson, AZ 85701
United States
At this time, return shipping and packaging costs are the responsibility of the customer, and prepaid return packaging is not provided.
REFUND, STORE CREDIT, OR EXCHANGE OPTIONS
After we receive and inspect your return, we will notify you of the approval status.
Refunds, store credits, or exchanges will be issued only after the return process is complete and the item has been received and approved.
If approved, you may choose one of the following:
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A full refund to your original payment method
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Store credit for future use
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An exchange for another item of equal value
Refunds are processed within a reasonable timeframe after approval.
IMPORTANT NOTICE FOR PAYPAL, PAY IN 4, AND OTHER INSTALLMENT PAYMENTS
If your purchase was made using PayPal, Pay in 4, or another installment-based payment service, please be aware of the following:
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Eco Cultura will issue a full refund for the returned item once approved.
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Third-party payment providers manage all installment schedules, not Eco Cultura.
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Scheduled payments may continue to be withdrawn from your bank account according to the provider’s original terms.
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Any remaining payments, refunds, or account adjustments are handled directly by the payment provider.
We recommend keeping sufficient funds in your bank account until the provider completes their refund process. Eco Cultura is not responsible for overdraft fees, missed payments, or payment schedules managed by third-party services.
NON-RETURNABLE ITEMS
For reasons of hygiene, sustainability, and product safety, the following items are non-returnable:
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Items marked as final sale or discounted
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Bamboo toothbrushes removed from original packaging
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Items used more than three (3) times
ITEM CONDITION & DOCUMENTATION
All returned items must:
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Be in original packaging
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Be unworn, unwashed, and unused
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Include a purchase receipt or order confirmation
RESTOCKING FEES
There are no restocking fees at this time.